Q. What is Gadgetdoctor.in ?
A. Gadgetdoctor.in is India's largest and most trusted gadget repair portal. We fix all kind of gadgets like smartphones, tablets,desktop, printers etc. of all brands & make with the added convenience of free pickup and delivery as per customer convenience and satisfaction.
Q. How does Gadgetdoctor.in work?
A. Place a service request through our website or call us @ 9717910833 or email us @ firstname.lastname@example.org. We visit you, pick your mobile device, diagnose it, fix it and deliver it – making the process completely hassle free for you and collect payment.
Q. What are the cities Gadgetdoctor.in operates in?
A. Presently we are operating in Delhi, Gurugram (Gurgaon), Noida, Gaziabad and Faridabad with our strong presence and support.
Q. How do I place service request at Gadgetdoctor.in ?
A. You can create a service request through the following processes:-
> Visit our website Gadgetdoctor.in and fill your details at the book service section for quick and easy support.
> Call us at 9717910833 and our executive will book your service request.
> Give a miss call on 9717910833 and our executive will call you back.
> Send service request email to email@example.com
Q. What happens to my phone once it is picked up?
A. You receive a SMS & email confirmation once your gadget has been picked. Your gadget is then dispatched to our workshop where it is diagnosed and repaired.
Q. How much does Gadgetdoctor.in charge for its repair service?
A. Gadgetdoctor.in charges Rs. 0/- for diagnosis but you have to pay Rs. 250/- as a sercurity amount. This is collected at the time of gadget pickup.The quoted price is inclusive of this security amount and this gets adjusted in the final invoice. In case of any additional charges than the quoted charges, customer would be intimated before gadget servicing is begun.
Q. What time does it take for gadget to be repaired & delivered?
A. Gadgetdoctor.in gives three days repair service for touch & LCD replacement select devices. For the actual time of repair for your device please talk to our representative.
Q. Is there a warranty on the repair service undertaken by Gadgetdoctor.in ?
A. Gadgetdoctor.in provides a service warranty of 100 days from the time gadget has been delivered. Warranty doesn't cover any breakage/damage caused by external environment after a gadget has been delivered.
Q. Is there a service charge on Gadgetdoctor.in warranty repair?
A. There is no service charge on concerns/complaints regarding repairs that are raised within 3 days of delivery of product. However, we charge a nominal service fee of Rs.299 as service/labor charge if the complaint is raised after 3 days post-delivery.
Q. How safe is my gadget with Gadgetdoctor.in?
A. Gadgetdoctor.in guarantees the safety of your electronic devices by providing undertaking blanket responsibility against any possible theft/loss caused while the device is in its possession. However please note physical damage to screen often results damage to other components (sensor, motherboard, etc.) and Gadgetdoctor.in won't be held responsible for issues which are discovered during the process of repair. Repair/diagnosis of device might result in minor wear & tear, hence the device might not be returned in as-is state.
Q. What are the product issues covered in the service?
A. Gadgetdoctor.in service covers entire gamut of issues faced by mobiles – from mobile going dead to having the touchscreen replaced etc. Please check the services page for in depth details.
Q. Is the Gadgetdoctor.in fee waived if my phone is in warranty provided by manufacturer?
A. Gadgetdoctor.in would charge the same amount irrespective of your gadget being in original warranty period or not.
Q. Does the original manufacturer warranty void post repair with Gadgetdoctor.in?
A. Gadgetdoctor.in is an independent gadget service provider. If your gadget is within the warranty period, its manufacturer warranty might void post repair with Gadgetdoctor.in.
Q. What about the data on my phone/tablet/laptop/desktop?
A. While we take utmost care in ensuring there is no data loss, repair of mobile/tablet/laptop etc might entail formatting of device and the company will not be responsible for the loss of saved data/contact information. Please take appropriate data backup before submitting your device.
Q. What if my phone is not switching on?
A. Mobiles/Tablet handed over in switched off state would be treated as dead mobile and the actual cost of repair would be confirmed post diagnosis. Rs.0/- would be charged for diagnosis but you have to pay Rs. 250/- as service security fees and this amount is fully refundable.